And is the most positive word in the English language.

And allows us to grow. To explore. To imagine. And that’s exactly what’s needed for employees to thrive. Try it. Start with And – see where it takes you.

Enhancing the employee experience by building motivated and connected teams that drive long-term success.

At Start with And we deliver communication strategies that solve our clients’ biggest people challenges. Whether it’s tackling high attrition, enhancing company culture, or embracing business transformation, we help create companies people are proud to work for.

Enhance your employee experience today

Get in touch and let’s see how we can help you attract, engage and retain great people

About us

We believe that when employees feel heard, connected and inspired, businesses thrive.

Start With And is a strategic internal communications and employee engagement consultancy, helping organisations create people-first cultures through communication that connects, inspires and drives action.

We exist to support businesses in building workplaces where employees understand their role, feel proud of where they work, and are fully engaged in the journey ahead. Because when people feel part of something meaningful, they show up differently, and the results speak for themselves.

Our name reflects our approach: ‘And’ always leads somewhere. It connects ideas, people and purpose. It invites possibility, drives progress, and never closes the conversation. That’s why we put ‘And’ at the heart of everything we do.

We bring a depth of experience from working across a broad range of sectors including healthcare, financial services, pharmaceuticals, technology, private aviation, online gaming, and debt management. Whether it’s launching a new strategy, navigating organisational change or re-energising internal culture, we partner with clients to build communication strategies that make a real and lasting impact.

At the core of our work are the values that guide how we think, act and collaborate:

Start with People

because connection comes before communications.

Make it Matter

because communication should have a purpose, not just polish.

Be Bold

because progress needs courage, not comfort.

Keep Listening

because good communication starts with ears not mouths.

Because great cultures don’t just happen. They’re built through intention, conversation, and a commitment to keep moving forward. And we’re just getting started.

What we do

Good communication is critical to business success. Yet rarely do company’s focus on how they communicate with their people – arguably their greatest asset.

At Start with And we seek to change that, helping our clients’ put their people first through tailor-made strategies to meet client goals and budgets.

Our approach is simple

Exploration

We’ll get under the skin of your business – your ambitions, how you work, any pain points to give us a clear picture of today versus tomorrow.

Ideation

Working with you to brainstorm ideas for how your employees can help you achieve your goals.

Creation

Working with our trusted associates, we’ll develop and deliver everything identified in the ideation stage.

Evaluation

We’ll assess our work, conducting both qualitative and quantitative research to understand the highs and lows, allowing us – and you – to learn for future activity.

And our skills are extensive

Strategy & Planning

Let us help you shape the future of your employee experience, and create a culture that you, and your people are proud of. Tailored to your business, we can focus on a specific moment in time, or the big picture – it’s up to you.

Fractional Support

Consistent, senior-level thinking on tap. If you need a trusted partner to help shape your internal voice, steer your message or guide your leadership team, we can plug in at the pace that suits you.

Change Comms

We’ll support you through big change, ensuring your employees not only understand what’s happening and why, but are also ready to embrace the change when it comes.

Creative Campaigns

Bring your ideas to life in ways that connect. From launches to leadership-led initiatives, we design simple, smart and engaging campaigns that help employees engage with what matters.

Mentoring

For teams looking to enhance their communication efforts without necessarily having the budget to support it. We offer 1-2-1 mentoring to help unpick your communication challenges and provide practical advice that you can then implement yourself.

What our clients say

Debbie Rhodes, Senior Leader at Lloyds Banking Group

“Lisa joined our team on a fractional basis after we realised we needed to improve our employee engagement during a large-scale transformation project. With an innate talent for creating compelling narratives and developing engaging campaigns, we knew we were in safe hands. And we weren’t disappointed.

At her core, Lisa understands that when employees feel heard, valued, and connected, they perform at their best – and she knows exactly how to make that happen. I look forward to working with Lisa again in the future.”

David, Member - Start with And’s Mentor Programme

“Lisa’s broad and deep knowledge of communications, internal and external, her thorough understanding of business needs, and her ability to build and develop the best comms teams to deliver brilliant engagement outcomes. Every conversation reveals another fascinating case study of her work, which she shares freely with a refreshing no-nonsense charm.

She’s ideally placed to provide trusted advice, guidance and support to comms teams, whatever challenges they’re facing.”

Lisa Caswell, Director & Lead Consultant

When I started my career I didn’t even know Internal Communication was a real job. All I knew was that the weekly sales note wasn’t landing and, as such, no one in our company really knew what was going on, let alone how they contributed to the company’s success.

Since then, I’ve been fortunate to work across a range of sectors, both inhouse and as a consultant, building strategies and solutions that help companies address their biggest ‘people’ challenges.

From helping Mastercard launch an internal campaign to raise awareness of their various sponsorship deals, to delivering workshops with teams across Johnson & Johnson to explore and develop their purpose and ability to engage others in it, my approach remains the same. Understand. Inform. Engage. Repeat.

Someone once said there’s no such thing as over communication and I couldn’t agree more.

At the heart of it all, simply put, I love what I do, and I hope I can keep helping companies engage and empower their people.

Get in Touch

Let's talk

Whether you’re looking for something specific, or you want help understanding how we can help, book a discovery call today and let’s chat.